Dear Kim,I just wanted to let you know how pleased we were with your efforts in selling our home. Moving to a higher priced market, while becoming a single income family, required us to squeeze every penny possible out of our home and property. After interviewing several potential agents, you were the only one to appreciate our situation enough to look beyond the easy, low-priced sale to the potential of the property. Your thorough and creative market analysis not only showed several options in marketing the property, but also proved that the property was worth $50-70,000 more than other agent's listing estimates, and $80,000 above the appraised value. You were willing to go above and beyond, even before contracting with us, to ensure we were comfortable with the service you would provide as our agent, somethings the nationally represented agents were unwilling to do.Further, the process once the home is listed can always prove stressful. The fact that we were able to secure a full priced offer after only one day of showing relieved much of that stress. I also appreciated your communication during the remainder of the process, your ability to protect our rights as sellers, and your willingness to be sure we were ultimately satisfied in the end.In summary, thanks you again for everything you and Wendy did for us. We hope we have the chance to work with you again and will definitely recommend your services to our friends.Sincerely,Lisa Springer